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    Home»Airport News»COVID Surge Again Softens Travel Demand
    Airport News

    COVID Surge Again Softens Travel Demand

    Metropolitan Airport NewsBy Metropolitan Airport NewsAugust 14, 20204 Mins Read
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    lga new terminal b 18 Metropolitan Airport News

    After two months of small but steady passenger increases, U.S. airlines are bracing for what could be a further drop in demand as coronavirus cases surge in popular leisure travel destinations, including Florida and Arizona.

    United Airlines is already scaling back August flights that the carrier had added just a week earlier. United now plans to fly about 35 percent of the schedule it flew in August last year. On July 1, the carrier unveiled plans to fly 40 percent of last year’s schedule. 

    AVIATION DEMAND SLOWS DUE TO VIRUS UPTICK Metropolitan Airport News

    The International Air Transport Association on Juy 24th released the results of a survey that showed people delaying potential travel plans. The survey found that 45 percent of travelers said they would return to travel within a few months of the pandemic subsiding, down significantly from the 61 percent recorded in an April survey.

    “This crisis could have a very long shadow. Passengers are telling us that it will take time before they return to their old travel habits,” said Alexandre de Juniac, IATA’s director general and CEO. “Many airlines are not planning for demand to return to 2019 levels until 2023 or 2024.”

    The epicenter of the pandemic has moved south and west, to states that are popular with summer travelers. Florida, Arizona, California and Texas, all hotspots for the virus, have seen average daily death tolls hit record highs in recent days, and health experts warn that deaths will continue to increase in the next several weeks.

    Aviation industry analysts like Bill Swelbar of Delta Airport Consultants said he assumed a second coronavirus wave in the fall that would also hurt the travel industry.

    “What we did not assume is that the first wave wasn’t done. Whereas Delta and United were planning for additional capacity being added in August, those plans have been shelved,” said Swelbar, who is the chief industry strategist for the firm. “The (ultra-low cost carriers) have virtually 80 percent of 2019 capacity deployed, much of it to these new, raging hotspots in states with leisure destinations.

    “For many carriers, the prisoner’s dilemma presents itself: Do I add capacity to help myself but undermine the performance of the industry, or do I hold capacity constant so that the industry might enjoy a better pricing environment? We will know soon, as the test will be immediately following Labor Day,” he said.

    Still, the number of people traveling nationally has trended upward since bottoming out in April. Nationally, the number of people passing through TSA checkpoints cracked 700,000 on July 2, 3, 5 and 6, peaking at 764,761 travelers on July 2.

    That’s the highest number of travelers since 779,631 traveled on March 18, but still well below the 2.1 million who traveled on July 2 a year ago. Since the holiday weekend, travel has bounced between 600,000 and 700,000 daily travelers, according to TSA.

    lga new terminal b 09 Metropolitan Airport News

    Airports Reinforce Health and Safety Process

    Airports are reinforcing health and safety standards to restore travelers’ confidence that their facilities are clean and safe, officials say. At PIT, that includes a new Safe Travels initiative aimed to increase confidence in air travel though best practices for reducing the spread of germs and additional measures advocated by the Centers for Disease Control and Prevention. A key component of the program includes requiring everyone on airport property – officials, travelers and airport staff – to wear a face covering or mask, as well as other health and safety protocols.

    “Demand will ebb and flow with the virus,” Swelbar said. “The walkback of actions by many to get the economy open is the first sign that all carriers are not adding capacity back into the system. Bottom line, the economic and airline recovery will be uneven with the root cause being the virus.

    “While the consumer may have confidence that their airport and airline experience might be safe, what about the safety of the destination in general, the hotel, the rental car or even outside activities with large numbers of people? It is going to take a vaccine to get the industry on the road to recovery that is paved and not gravel.”

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Originally created by SSP America in partnership with JFKIAT, Five Borough Food Hall has been reimagined for today’s traveler while preserving the energy, variety, and unmistakable New York spirit that made the concept a standout at Terminal 4. The refreshed food hall brings together a broad all-day lineup including For Five Coffee Roasters, Dromos Fresh Greek Food, Mango Taco Truck, Five Borough Food Hall Deli, and 5BFH Pizza, offering travelers everything from locally roasted coffee and pastries to Greek-inspired bowls, tacos, burritos, New York deli sandwiches, pizza, salads, and grab-and-go items. As the international terminal of JFK, Terminal 4 is where America greets the world — and where Big City dining starts before the journey begins. Today, Terminal 4 spans more than two million square feet, serves more than 27 million passengers annually, houses 21 airlines, and supports a community of 12,000 employees. In a terminal defined by movement, diversity, and global connection, Five Borough Food Hall offers a dining experience designed to meet the moment: fast when travelers need speed, varied when they want choice, and unmistakably rooted in New York. The refreshed design moves the original concept forward from its food-truck hall roots into a modern New York neighborhood market. Warm wood details, brick textures, mural-wrapped columns, subway-inspired tile, bold menu graphics, branded refrigerated cases, and open service counters create a layered sense of place that nods to the streets, storefronts, delis, slice shops, coffee counters, and global flavors found across the five boroughs. “Five Borough Food Hall has always captured what makes New York such an extraordinary food city: its pace, diversity, and creativity,” said George Mboya, CEO of SSP America. “This refresh marks an exciting new chapter for a concept created specifically for JFK Terminal 4 and a key part of our partnership with JFKIAT. Together, we’re continuing to deliver authentic dining experiences that reflect the city outside the terminal and bring the best part of the journey to life for our travelers.” “Marking the reopening of Five Borough Food Hall at JFK T4 is a significant milestone as we continue to elevate the terminal experience for our passengers,” said Roel Huinink, Chief Executive Officer of JFKIAT. “Thanks to our long-lasting partnership with SSP America, who have been instrumental throughout our 25-year journey, passengers at T4 will have access to a curated selection of exceptional culinary options, offering a New York sense of place that aligns with the Port Authority’s vision for JFK. The addition of For Five Coffee Roasters exemplifies that vision, and we’re very pleased that this local Queens-based business will have the opportunity to enter the airport concessions space for the first time with the benefit of SSP’s global expertise and mentorship.” A key part of the refreshed offer is the addition of For Five Coffee Roasters, the Queens-born specialty coffee company known for small-batch roasting, premium beans, and cafés designed around craft, hospitality, and New York energy. Its Five Borough Food Hall menu includes hot and iced espresso drinks, cold brew, matcha, chai, pastries, and signature beverages including The Five and The Louie. "Opening our first airport location at JFK is a milestone that feels especially meaningful because it brings us back to where our story began — Queens,” said Stefanos Vouvoudakis, Co-Founder and CEO of For Five Coffee Roasters. “For Five was built to redefine what coffee hospitality could look like — combining elevated design, exceptional product, and a level of service that delivers a luxury experience within an everyday ritual. To now bring that vision to one of the world’s most iconic gateways is an exciting milestone for our team and our brand. Through our partnership with SSP America and JFKIAT, we’re proud to introduce travelers from around the world to a New York-born coffee experience rooted in craftsmanship, hospitality, and the energy that defines this city.” The refreshed Five Borough Food Hall also supports the operational realities of one of North America’s busiest international terminals. Multiple counters, clear menu identities, strong visual cues, grab-and-go merchandising, and a broad range of meal solutions help serve different passenger needs across the day — from early morning coffee and breakfast to lunch, dinner, snacks, and meals to take to the gate. The reopening comes as JFK Terminal 4 celebrates its 25th anniversary, marking a milestone year for one of the most significant public-private aviation partnerships in the United States. SSP America’s presence at Terminal 4 is part of a longstanding relationship with JFKIAT, built around a shared commitment to delivering a food and beverage program that matches the caliber, complexity, and international character of the terminal. SSP America and JFKIAT Celebrate the Next New Chapter of Five Borough Food Hall at JFK Terminal 4

    SSP America and JFKIAT Celebrate the Next Chapter of Five Borough Food Hall at Terminal 4

    May 22, 2026
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