Author: Steve Burns

Port Authority Executive Director Rick Cotton with taxi drivers serving JFK.

In this region, nothing is more precious than a New York minute. In backed-up traffic, aboard a delayed train, dodging pedestrian traffic on a congested sidewalk, there’s never enough time. Unless, that is, you’re a cab driver serving John F. Kennedy International Airport (JFK). In the unlikeliest of places, for one of the hardest-working, most time-crunched professions in the city, the Port Authority may have pulled off a rare feat: giving cabbies hours back in their day without losing any business. That’s the high-tech magic drivers have experienced using the agency’s new virtual taxi dispatch app, the latest in a…

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