Fraport USA announced its arrival at JetBlue’s home terminal – Terminal 5 (T5) at New York’s John F. Kennedy International Airport (JFK). As of April 1, Fraport USA took over the day-to-day management operations of T5’s retail program and is responsible for managing all shopping and dining areas. Fraport USA and JetBlue will collaborate on further enhancing the range of shops and restaurants, including a diverse lineup of unique and local New York-inspired offerings.
“New York is our home, and T5 is a reflection of who we are,” said Marty St. George, Executive Vice President, of Commercial and Planning JetBlue. “We look forward to working with Fraport USA to further enhance the experience for our customers traveling through our state-of-the-art home at T5. For nearly a decade, our customers have told us how much they enjoy their experience at T5 and even come early to shop, have a great meal or get some work done with free Wi-Fi. This experience will get even better with Fraport’s innovative approach, and in-depth expertise focused on delivering a world-class experience.”
“Fraport USA will be working closely with JetBlue to take the passenger experience at JFK to the next level,” said Ben Zandi, president, and CEO, Fraport USA. “Our master plan will provide a best-in-class airport experience reflective of New York’s vibrant culture and JetBlue’s position as one of the most respected and innovative airlines in the industry.”
Renowned for its innovative approach, Fraport USA (formerly Airmail) was the first to launch street pricing and branded airport retail programs in the U.S., creating the foundation for modern American airport concession development.
About Fraport USA
Fraport USA is the developer and manager of the retail, food and beverage operations at Baltimore/Washington International Thurgood Marshall Airport, Cleveland Hopkins International Airport, Pittsburgh International Airport and Terminal 5 at John F. Kennedy International Airport. A leading airport concessions model in North America, Fraport USA ranks among the highest for per-passenger spending and receives accolades for innovation and customer service.
