Metropolitan Airport NewsMetropolitan Airport News
  • Airport News
    • Publisher’s Message
    • Fast Five
    • On Duty
    • Air Cargo
    • Airline News
    • Airport Community
    • Airport Employment News
    • Airport Safety & Security
    • Company Spotlight
    • Ground Services
    • Intermodal
    • New York Aviation History
    • Non-Rev Traveler
  • Airport & Aviation Events
  • Airport Employment
  • Latest Issue
  • Login

Subscribe for Updates

Get the latest local airport and aviation news delivered right into your inbox each week!

News Updates
Hawaiian Airlines Appoints Tom Zheng as Vice President of Technical Operations Business Planning and Services

Hawaiian Airlines Appoints Tom Zheng as Vice President of Technical Operations Business Planning and Services

January 31, 2023
United-737-8

United, Tallgrass, and Green Plains Form Joint Venture to Develop New Sustainable Aviation Fuel Technology Using Ethanol

January 31, 2023
Jean-Pierre Tabet

Ferrovial Airports Appoints Jean-Pierre Tabet As Asset Management Director for North America

January 30, 2023
Facebook Twitter Instagram
Metropolitan Airport NewsMetropolitan Airport News
  • Airport News
    • Publisher’s Message
    • Fast Five
    • On Duty
    • Air Cargo
    • Airline News
    • Airport Community
    • Airport Employment News
    • Airport Safety & Security
    • Company Spotlight
    • Ground Services
    • Intermodal
    • New York Aviation History
    • Non-Rev Traveler
  • Airport & Aviation Events
  • Airport Employment
  • Latest Issue
  • Login
Metropolitan Airport NewsMetropolitan Airport News
Home»Airport News»JFK Airport’s Terminal 4 Partners With Crowdvision to Enhance Passenger Experience
Airport News

JFK Airport’s Terminal 4 Partners With Crowdvision to Enhance Passenger Experience

The passenger flow management solution will optimize operations, mitigate congestion, and forecast the deployment of additional staff for more than 21 million annual passengers.
Metropolitan Airport NewsBy Metropolitan Airport NewsOctober 15, 2018No Comments3 Mins Read
Facebook Twitter LinkedIn Email
Terminal-4 JFK Airport NY Crowd-Vision

Terminal 4 at John F. Kennedy International Airport – one of the world’s most active air terminals – today announced a partnership with CrowdVision, an industry-leading passenger measurement and analytics solution, to optimize operations, layouts, and processes throughout the terminal.

The technology, set to be largely deployed by the end of 2018, will continue to improve the passenger experience for the more than 21 million passengers who pass through Terminal 4 each year. It will be installed at three different locations throughout Terminal 4: curbside, so that action can be taken to manage passenger and vehicles arrival congestion; in the Departures Area, to ensure the check-in desks of airlines and other partners are staffed to provide service to passengers; and at security checkpoints, to measure and expedite wait times in the general and TSA Pre-check lines and during the ticket checking and security screening processes.

The technology is a combination of the CrowdVision measurement solution and Copenhagen Optimization’s Better Airport modeling product, which work in tandem to provide live data, operational insights and forecasting, and planning tools which allow decision-makers to optimize, analyze, and improve operations for superior passenger management. Using artificial intelligence-enabled computer vision technology to measure real-time passenger activity, CrowdVision collects and provides data to Better Airport, which is then used to produce the most accurate forecasts and plans for allocating resources and optimizing operations. Once Better Airport’s insights are implemented by Terminal 4’s staff, retail partners and security personnel, CrowdVision is essential in evaluating the software’s modeling performance. CrowdVision measures whether the forecasts are reflected in passenger activity, if resource planning has been properly executed, and what factors contribute to potential discrepancies between predicted and actual passenger activity and operational needs.

“We are proud to partner with CrowdVision to enhance the passenger experience and remain at the forefront of the industry by employing the latest technology and innovation,” said Roel Huinink, President and CEO of JFKIAT, the company which operates Terminal 4. “With passenger counts continuing to soar, the capabilities provided by the CrowdVision solution will allow us to accommodate the rising volume in the most efficient and proactive way possible.”

CrowdVision’s Founder and Chief Executive Officer, Fiona Strens, said “Terminal 4 is a very exciting new customer for CrowdVision. The vision and quality of its leadership team are exceptional and we look forward to collaborating to optimize the terminal for passenger experience, operational efficiency and shareholder value. We’re also committed to working with excellent partners, including Copenhagen Optimization with their Better Airport products, to ensure that CrowdVision data and insights translate into better forecasts, plans and practical outcomes. This relationship will be all about collaboration and innovation to deliver serious and sustainable impact.”

One of the most powerful passenger measurement and analytics solutions currently available to airport operators, CrowdVision is deployed in airports throughout the world to measure the efficiency of passenger servicing in real-time with the aim of removing chokepoints, keeping people moving, enhancing passenger experience and creating an optimized terminal for all stakeholders.

JFK Airport Terminal 4 (JFKIAT) John F. Kennedy International (JFK) Airport News
Share. Facebook Twitter LinkedIn Email
Metropolitan Airport News
  • Website
  • Facebook
  • Twitter
  • LinkedIn

Produced by a team of aviation professionals, and enthusiasts our mission is to inform and update the more than 68,000 employees who work on the metropolitan New York airport properties, as well as the many others that provide goods and services in the surrounding communities.

RELATED NEWS & UPDATES

The 11.34 megawatt microgrid will transform the New Terminal One into the first fully resilient airport transit hub in the New York region that can function off-grid during power disruptions.

The New Terminal One Creates the Largest Rooftop Airport Terminal Solar Array in the U.S.

January 27, 2023
BIOLO Airport Straws

HMSHost Introduces BIOLO Biodegradable, Compostable Straws in U.S. Airport Dining Venues

January 26, 2023
SSP America Opens Hunt & Fish Grill at LaGuardia Airport's Terminal B

SSP America Opens Hunt & Fish Grill at LaGuardia Airport’s Terminal B

January 23, 2023
JFK Airport digital backwall Delta

Transformation Continues at Delta’s New York City Hubs

January 18, 2023
Ottobot Yeti Is Ready for Autonomous Deliveries for Retailers and eCommerce

Ottobot Yeti Is Ready for Autonomous Deliveries for Retailers and eCommerce

January 18, 2023

Port Authority Celebrates First Flights at EWR Terminal A

January 13, 2023
Add A Comment

Leave A Reply Cancel Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

AIRPORT & AVIATION EVENTS
LAAMCO Monthly Meeting
February 01, 2023
10:30 AM to 11:30 AM
JFK Rotary Club Monthly Dinner Meeting
February 08, 2023
5:30 PM to 8:30 PM
Vetro Restaurant & Lounge
Howard Beach, New York
LGA Kiwanis Club Monthly Meeting
February 09, 2023
12:00 PM (Noon) to 2:00 PM
  • >> More Airport & Aviation Events

Subscribe for Weekly Email Updates

Get the latest local airport news, events, and jobs delivered right into your inbox each week.

Metropolitan Airport News provides timely news, information and updates for both Port Authority of New York & New Jersey (PANYNJ) employees and businesses that provide services at, and around the major New York airports (JFK, LGA, EWR).

John F. Kennedy International Airport
PO Box 300877
Jamaica, NY 11430 USA
Phone: (347) 396-0904
Email Us

Facebook Twitter YouTube LinkedIn Flickr
JANUARY 2023 ISSUE
Metropolitan Airport News - January 2023
LATEST COMMENTS
  • mark hopkins on Capitol Air
  • Airportlife2017 on The New Terminal One at JFK
  • Carol Simon Levin on Remembering Cornelia Fort, On a Date Which Will Live in Infamy
  • About Us
  • Advertising Options
  • Charitable Giving Program
  • Back Issue Archive
  • Contact Us
© 2023 Airport Media, Inc. All rights reserved.

Type above and press Enter to search. Press Esc to cancel.