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Home»Airport Community»WE SOAR HIGHER EWR Q2 Rewards & Recognition Ceremony
Airport Community

WE SOAR HIGHER EWR Q2 Rewards & Recognition Ceremony

Julia Lauria-BlumBy Julia Lauria-BlumSeptember 5, 20221 Comment2 Mins Read
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We SOAR Higher Together - PANYNJ

The Port Authority held its 2022 WE SOAR HIGHER Rewards & Recognition program for the second quarter on September 2, celebrating two exemplary employees at EWR for their outstanding customer service. The virtual event was organized by Renner Rachel (Supervisor, Customer Experience at Newark Liberty International Airport), who kicked off the ceremony by welcoming attendees from the EWR community and announced the Q2 winners, Juan Alsina of Hudson News and Auguste Noel of ERMC.

Juan Alsina, Hudson News
Juan Alsina, Hudson News

In meeting the WE SOAR mission statement of ‘Delivering exceptional experiences together, we will soar to new heights and proudly become the global standard for seamless air travel’, two exceptional stories were shared by passengers who took the time to convey how selfless acts by Mr. Alsina and Mr. Noel changed a customer’s difficult situation around for the better, and how each of them provided excellent customer service during the course of their travels through EWR.

Juan Alsina received the Above and Beyond Award at Newark Liberty International Airport as an employee who exemplified WE SOAR standards and surpassed expectations to provide passengers and fellow employees with exceptional experiences.

Auguste Noel, ERMC
Auguste Noel, ERMC

Auguste Noel received the Consistency in Service Award as an employee at Newark Liberty International Airport who received the most nominations through the WE SOAR HIGHER portal by passengers and fellow employees. 

The awards were followed by management thank-yous, a photo op, congratulations to the 182 employees who received nominations in Q2, and to all past quarterly winners. The ceremony concluded with an inspiring Employee Sky Club video.

Newark Liberty International Airport (EWR) News We Soar
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Julia Lauria-Blum
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Julia Lauria-Blum earned a degree in the Visual Arts at SUNY New Paltz. An early interest in women aviation pioneers led her to research the Women Airforce Service Pilots (WASP) of WW II. In 2001 she curated the permanent WASP exhibit at the American Airpower Museum (AAM) in Farmingdale, NY, and later curated 'Women Who Brought the War Home, Women War Correspondents, WWII’ at the AAM. Julia is the former curatorial assistant at the Cradle of Aviation Museum and is currently an editorial contributor for Metropolitan Airport News.

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View 1 Comment

1 Comment

  1. Jutta Weidler on October 21, 2022 6:04 am

    Hello all,

    I am Mrs. Weidler from Germany, I was 3 weeks ago in the USA so I land at New Jersey Airport and need assistance to get a shuttle bus or a Taxi to get me to the JFK Airport in New York.
    Mrs. Cynthia Nzeh, help me out , I want to say thank you very much for this great assistance.

    Company: ERMC she works at the Terminal.

    Reply

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