Coleen DiGiorgio

Coleen DiGiorgio has dedicated over 35 years to the commercial aviation industry, building a dynamic career that seamlessly bridges airport operations and aviation construction. She began on the front lines at JFK International Airport, serving as a customer service representative for TWA and later American Airlines, where she mastered the complexities of passenger flow management and critical flight scheduling in one of the nation’s busiest hubs. 

Her deep understanding of airport operations led her to transition into aviation construction, where she has spent the past 24 years with VRH Construction, a highly regarded general contractor and aviation construction specialist. As Marketing Manager, she has played a pivotal role in supporting high-profile projects, including the American Airlines JFK Terminal Redevelopment, the Delta Airlines terminal expansion at LaGuardia, and a state-of-the-art cargo facility at JFK Airport, developed in partnership with the Port Authority of NY & NJ and Realterm. 

Coleen continues to leverage her vast industry knowledge and expertise in VRH’s marketing and business development sector, helping to shape the future of aviation construction. Her firsthand experience in customer service and management and her ability to foster strong industry relationships make her a key asset in supporting the company’s growth.

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How did you get your start working at the airports or in aviation?

Coleen DiGiorgio: I began my career in aviation in 1988 as a part-time agent with TWA—a perfect fit at the time as a stay-at-home mom looking for work close to home. When American Airlines acquired TWA in 2001, I transitioned to American Airlines, but during the transition period, I was offered an opportunity with VRH Construction to support the American Airlines JFK Terminal Redevelopment project. That decision set me on a new path in aviation construction, and all these years later, I retired from American Airlines but continued to build my career in the airport industry, where my passion for aviation remains stronger than ever. 

Would you use a pilotless, autonomous aircraft such as an electric vertical take-off and landing (eVTOL) aircraft for short trips?

Coleen DiGiorgio: Absolutely, this is the future of aviation. The rise in flying taxis and aerial ridesharing represents one of the most exciting innovations in the industry. Having started my career in commercial aviation, I’ve had the privilege of traveling frequently, and I can’t wait to see if we truly evolve into a world that feels like The Jetsons! Beyond the excitement of new travel possibilities, this advancement also presents incredible opportunities for VRH Construction to contribute to the development of vertiport infrastructure, shaping the next era of air mobility.

Is there an airport redevelopment project that you are most interested in seeing completed?

Coleen DiGiorgio: I would have to say the $19 billion JFK Redevelopment Program is the project I’m most excited to see completed. This massive transformation will turn JFK into a modern, 21st-century airport, with four major terminal projects reshaping its future. VRH is proud to be involved in several key components, including The New Terminal One, Delta/JFKIAT’s Terminal 4, and JMP’s Terminal 6. Additionally, we have a long history with Terminal 8, having built the first newly constructed passenger terminal there in 2001, and we’re excited to return for upgrades and to enhance the food concession space.

It’s an incredible time to be part of JFK’s evolution, and I look forward to seeing how these projects redefine the airport experience for passengers and the aviation community alike.

Do you want to tell us about any sustainability initiatives your company has implemented?

Coleen DiGiorgio: VRH is deeply committed to sustainability and environmental conservation. Through our VRH Sustainability Program, we strive to maximize operational efficiency, reduce environmental impact, and promote awareness through education and training. As a proud member of the U.S. Green Building Council (USGBC), VRH actively supports initiatives that enhance environmental responsibility in aviation construction. We require all project teams to engage with USGBC’s LEED accreditation programs, ensuring sustainable practices are integrated into our work.

A milestone in our commitment to green building was achieved in 2022 when VRH celebrated the LEED-certified renovation and completion of our headquarters in New Jersey—a testament to our dedication to sustainability in our projects and operations.

How Has networking or involvement in the Airport Community benefited your career?

Coleen DiGiorgio: Networking has been instrumental in shaping my career. It gets you noticed, opens doors to new opportunities, and builds self-confidence. Through active involvement in the airport community, I’ve had the privilege of connecting with highly successful industry leaders and forming long-lasting professional relationships that continue to drive growth and innovation. Most importantly, networking has allowed me to strengthen and expand the VRH brand, positioning us as a trusted leader in aviation construction.

Was aviation your first choice for your career?

Coleen DiGiorgio: No, aviation was not my first career choice, but looking back, it feels like a natural fit. My human resources and operations background played a similar role to working in an airport—both require flexibility, strong people skills, and the ability to adapt to fast-paced environments.

Regardless of the role, working in an airport means constant face-to-face interaction, and I’ve always valued the connections I make every day. My early career experiences helped shape my ability to maintain a positive attitude in any situation, an invaluable skill throughout my aviation journey.