Jaclyn Randazzo

Jaclyn Rodriguez is the Controller for JFK International Airport’s animal health, reception, and quarantine center at The ARK at JFK. She oversees all accounting functions, including bookkeeping, financial reporting, budgeting, and risk management/assessment alongside management. Jaclyn partakes in operational work with all departments, having specific oversight of the Equine Import/Export Operations.  

From Long Island, NY, Jaclyn graduated from Molloy College with a bachelor’s degree in accounting and a minor in finance, where she was also part of the softball and equestrian teams.  

With a family background in JFK aviation and a lifelong love for animals, Jaclyn combined her passions at The ARK. While earning her degree, she balanced roles in accounting, audit, and tax with hands-on experience at a dog boarding and grooming facility.

In her spare time, Jaclyn likes to ride horses and spend time with her family and friends. Her four-legged companions include: Whiskey the Golden Retriever, Snow the American Eskimo Mix rescued from North Shore Animal League, Bella the Black Lab, and Bambino the Cockalier.

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How did you begin your career in aviation or at the airports?

Jaclyn Randazzo: Aviation has always been a part of my family’s story. My grandfather, John Morganti, served in the Air Force before working for Pan American and ultimately completing his career with the FAA, where my grandmother, Ginger Morganti, also worked until her retirement. My mother began her own career with the FAA as well. Because of this, I was always aware of the many career paths within the aviation industry.

It was not until my grandfather mentioned the development of a state-of-the-art animal reception center that my interest was truly sparked. I was still in high school at the time, but after graduating college, I revisited the idea of working at JFK and knew I wanted to be part of The ARK. Although there were no open positions posted, I took the initiative to submit my resume and cover letter, highlighting not only my financial background but also my lifelong love for animals and my desire to integrate that passion into my career.

I am grateful that our President & CEO, Elizabeth Schuette, took a chance on a young, newly graduated accountant/animal enthusiast. Since then, I have been fortunate to grow, learn, and build my career alongside this incredible organization.

What are the essential skills that a new airport worker should possess to succeed?

Jaclyn Randazzo: Adaptability and a strong desire to learn are essential skills for any new airport employee. Regardless of job title or position description, working at an airport like JFK will present a wide range of experiences and challenges. Each day brings new situations to navigate. Learning how to respond effectively to these challenges allows you to continuously build your knowledge and strengthen your skills, preparing you to handle whatever comes next with confidence. 

How has networking and involvement in the airport community benefited your career?

Jaclyn Randazzo: Networking has been incredibly valuable to my career. It has allowed me to meet individuals I might otherwise only know through emails or phone conversations, as well as connect with new colleagues across the airport community. Building these relationships has created opportunities that are mutually beneficial, both professionally and personally. You never know when a situation will arise where a relationship you have built becomes invaluable. In our environment, having someone you can confidently say, “I know exactly who to call for that,” often makes all the difference.

Are you a member of any civic or business groups related to the local airport?

Jaclyn Randazzo: The ARK is an active member of KAAMCO, the Queens Chamber of Commerce, and the JFK Rotary. The events and meetings hosted by these organizations help keep the JFK community informed while creating collaboration and a strong sense of connection across the airport network.

More recently, a group of accomplished women leaders within the JFK community, led by our President & CEO, Elizabeth Schuette, founded Women Inspiring Nex-Gen Stars (WINGS) at JFK, an organization dedicated to mentorship, education, networking, and leadership. I have been fortunate to serve as an Administrative Officer during the early stages of forming this nonprofit, learning from and collaborating with outstanding women—many of whom have been featured in this publication in past years. I am excited to see the positive impact WINGS will have on women throughout the JFK community.

How are the insights of women in leadership roles important in fostering innovation and the commitment to sustainability and inclusivity?

Jaclyn Randazzo: Women leaders often bring diverse perspectives shaped by varied experiences, which encourages thoughtful problem-solving and more creative approaches to complex challenges. This diversity of thought leads to more innovative solutions and more inclusive decision-making.

In addition, women in leadership frequently emphasize collaboration, mentorship, and community impact, all of which are critical to building sustainable organizations. By championing inclusive practices and supporting the development of future leaders, they help create environments where people feel valued, empowered, and motivated to contribute their best work. This, in turn, drives meaningful progress for both the organization and the broader community.