Delta celebrated major milestones in airport infrastructure in 2022, as the airline debuted brand-new terminals at its New York-LGA and Los Angeles hubs and opened six new or upgraded Delta Sky Clubs across the globe. But we’re not finished yet, and exciting work is ahead in 2023 – all part of Delta’s $12 billion-plus investment in airports from coast to coast and commitment to transforming the travel experience on the ground and in the air.
Delta customers in New York City can expect to see upgrades and expansions at both of Delta’s local hubs this year as New York City’s No. 1 airline* deepens the $7 billion infrastructure investment it’s made in New York airports alone since 2010.
“As Delta continues to bolster its leading position as the premium global carrier in New York City, we remain committed to building airports of the future that are comfortable, easy to navigate, and part of an effortlessly connected journey,” said Chuck Imhof, Vice President of New York & Eastern Division Sales.
Delta’s latest $1.5 billion expansion project at New York-JFK airport broke ground 13 months ago. The airline and its partners at the Port Authority and John F. Kennedy International Air Terminal have been working quickly to deliver an even more elevated experience for both local and connecting customers.
As of Jan. 14, Delta has officially moved its operations out of Terminal 2 and consolidated all operations to Terminal 4, with ten new gates now open on Concourse A, which boasts modern, spacious seating areas and upgraded restrooms, with concessions soon to follow.
The updated check-in and baggage drop area utilizes the latest technology to improve efficiency during busy travel times and includes the following enhancements:
- Delta’s signature digital back wall with up-to-date gate information.
- Self-service check-in kiosks.
- Enhanced bag drop locations.
And there is more to come. The Concourse B expansion, expected to be complete by early fall 2023, will feature 28 gates that can accommodate various aircraft types, an expanded security checkpoint and baggage claim area, and new restrooms.
Delta Sky Club customers can look forward to a nearly 14,000-square-foot location opening on T4’s Concourse A this summer, with planned seating for over 200 guests. A Delta Sky Club Express location is now open to serve customers in Concourse A in the interim, providing limited seating and beverage service along with quick grab-and-go options. Delta’s Club in Concourse B remains open, too.
JFK will also be the first airport to host an exclusive Club for Delta One customers, set to open in early 2024. The debut Delta One Club will be located adjacent to the main security checkpoint in Terminal 4 and measure approximately 36,000 square feet — the largest in the Delta Sky Club network. Delta One customers visiting the Club can expect a personalized, dedicated level of service that further elevates the lounge experience.
Delta opened its state-of-the-art Terminal C at New York-LGA last June, and progress continues to complete the two remaining concourses by the end of 2024.
The first four gates in the third new concourse opened to customers last October, while the first four gates in the fourth and final concourse will open later this fall. New walkways connecting the arrivals and departures hall directly to the new concourses will open in advance of summer 2024, creating ever more efficient journeys through the airport as construction wraps up.
Once complete, Terminal C will span 1.3 million square feet with 37 gates across four concourses. The optimized terminal will better deliver the speed, and efficiency New York travelers need, with up-to-date technologies like hands-free bag drop, self-service check-in, and facial matching screening capabilities enabling seamless airport navigation.
LGA is also home to the airline’s largest Delta Sky Club, with seating for nearly 600 guests over a sprawling 34,000 square feet (in its end state). The Club boasts a gourmet kitchen, premium bar, two dining buffets and two hydration stations; future additions include a year-round, all-weather Sky Deck with sweeping views of the runways and a second premium bar.
Delta began construction on this enormous, years-long project in 2017, with the first concourse opening to customers in 2019. The airline accelerated construction timelines during the pandemic to deliver this facility to New York customers almost two years earlier than originally planned.
Delta’s unique dual-hub position in New York City allows the airline to offer more than 470 peak daily departures to over 120 destinations. This summer, the airline will fly its largest trans-Atlantic schedule ever from JFK, offering more than 225 weekly departures to 32 destinations such as Berlin, Geneva, and London-Gatwick—all routes not flown since pre-pandemic or prior.
*No. 1 based on seats and departures from JFK and LGA (used LTM1Q23) and passengers and revenue (used LTM3Q22).