Delta and Virgin Atlantic to Launch Built-in Digital Health Credential

Airlines will implement new technology on select routes between U.S. and U.K., with broader availability coming this summer

Delta and Virgin Atlantic to launch built-in digital health credential

Delta customers traveling between the U.S. and U.K. this summer will be among the first to use Delta FlyReadySM, a new digital health credential solution that will help take the guesswork out of meeting health requirements during international travel. The tool will initially help manage testing requirements, but Delta will integrate vaccination credentials into Delta FlyReady later this summer – great news for customers looking to travel to Delta FlyReady-eligible destinations that require proof of vaccination for entry.

Delta began testing the new solution in late April on flights between Atlanta Hartsfield-Jackson International Airport and London’s Heathrow Airport. Delta FlyReady assists customers in scheduling a COVID-19 test that meets destination requirements, automatically verifies their test results and confirms the traveler meets the necessary testing requirements in place at their destination. In partnership with Virgin Atlantic Airways, customers traveling on either Delta- or Virgin Atlantic-operated flights will be able to use the tool beginning this summer.*

“Early in the pandemic, we realized that our customers would need a way to navigate the complex requirements of post-COVID international travel, so we began working with our partners at Virgin Atlantic to develop this solution,” said Allison Ausband – E.V.P. & Chief Customer Experience Officer. “We are committed to making travel an enjoyable experience that we all cherish, and Delta FlyReady is an easy-to-use, reliable and effective capability that removes the guesswork for customers and our employees.”

Virgin Atlantic plans to begin testing the solution, adapted as Virgin Atlantic FlyReadySM, on Virgin Atlantic-operated flights between London Heathrow and U.S. cities starting in June. Those eligible to use the tool during the test will be contacted before travel with more information on how to participate.

“Virgin Atlantic FlyReady and Delta FlyReady will help to strengthen customers’ confidence as they return to the skies, by making their trans-Atlantic journeys as smooth and seamless as possible, while navigating new Covid-19 travel requirements in a convenient digital format,” said Corneel Koster – Chief Customer & Operating Officer, Virgin Atlantic. “Our commitment is to ensure every single customer flies safe and well and we’re delighted to be working closely with our partners Delta Air Lines and TrustAssureTM to launch this innovative integrated solution, which will be further developed to include vaccination status.”  

As of June 17, 2021, the U.S. remained on the U.K.’s Amber List as part of its phased plans to reopen international travel into the country this summer. Airlines continue to encourage both governments to enable U.K. residents and citizens to enter the U.S., and to move the U.S. to the U.K.’s Green List, fully reopening the trans-Atlantic corridor. As these discussions continue, Delta and Virgin Atlantic are putting technology into action that will serve as a blueprint to reopen international travel broadly.

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